Last updated: June 2026
These Terms of Service form a binding agreement between you (the “Client”, “you”, the parent or legal guardian) and Capital Learning Collective LLC, a District of Columbia limited liability company (“Capital Learning Collective”, “we”, “us”, the “Company”).
By booking a session, submitting a review, applying to teach, or otherwise using Capital Learning, you confirm that you are at least 18 years old and the parent or legal guardian of any student you enroll, and you accept these Terms.
We offer three categories of services through a roster of licensed teachers: tutoring, education consulting, and academic coaching. Sessions run online over Google Meet using shared workspaces, lesson plans, and proprietary teaching guides that we design.
Tutoring is a professional service, not a guarantee of outcomes. We plan around real data and meet students where they are, but learning progress depends on many factors outside our control.
Invoices are issued through PayPal and may be paid by credit or debit card, bank transfer, or PayPal balance. A PayPal account is not required. Tutoring invoices are due at booking. Sessions are held once payment is received.
Education consulting and academic coaching engagements are quoted during a free intro call and billed before the first session. Receipts are emailed automatically by PayPal.
Chargebacks: If you dispute a charge with your card issuer or PayPal without first attempting our refund process (see Cancellation), you agree to reimburse the Company for any chargeback fees and remain responsible for the disputed amount until resolved.
Our cancellation, rescheduling, and refund tiers are detailed in our Fair rescheduling & cancellation policies and are incorporated into these Terms by reference.
We expect mutual respect between families, students, and tutors. Both sides agree to:
We reserve the right to end a session, suspend an engagement, or refuse service for behavior that violates this code, with the unused-session refund determined at our reasonable discretion.
By enrolling a student, you confirm you are the parent or legal guardian and you consent to our collection and use of the student’s information as described in our Privacy Policy.
Sessions are not recorded by default. Any recording, photographing, or marketing use of a student’s likeness or work product requires a separate written consent.
All teaching guides, lesson plans, worksheets, assessments, curricula, brand assets, copy, and other content provided to you or your student are the proprietary property of Capital Learning Collective LLC. “Capital Learning Collective” is a trademark of Capital Learning Collective LLC.
You are granted a limited, non-exclusive, non-transferable license to use the materials solely for your enrolled student’s personal learning during the engagement. You may not reproduce, redistribute, publish, post online, share with other families, resell, or use the materials for any commercial purpose.
During the engagement and for a period of twelve (12) months following its end, you agree not to engage any tutor introduced to you through Capital Learning for paid tutoring, consulting, or coaching services outside the collective. This protects the time we invest in matching, training, materials, and support.
If you have a specific situation you’d like to discuss, contact us before making side-arrangements and we will work with you in good faith.
Our services are provided “as is.” We make no warranties, express or implied, about specific academic outcomes, test score improvements, school admissions, or grade-level achievement.
To the maximum extent permitted by District of Columbia law, the Company’s total cumulative liability arising out of or related to your use of Capital Learning shall not exceed the total fees you have actually paid to the Company in the six (6) months immediately preceding the event giving rise to the claim.
We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of academic opportunity, missed test dates, or emotional distress, even if we have been advised of the possibility of such damages.
You agree to defend, indemnify, and hold harmless the Company, its members, officers, employees, contractors, and tutors from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising from your or your student’s breach of these Terms, misuse of our materials, or violation of any law.
Neither party will be liable for delays or failures in performance caused by events outside reasonable control, including acts of God, natural disasters, pandemics, government action, internet or utility outages, school closures, or family emergencies. Affected sessions will be rescheduled in good faith without penalty to either side.
We want disputes resolved quickly and respectfully. Before any formal action, both parties agree to attempt good-faith negotiation for at least thirty (30) days.
If negotiation fails, any dispute arising out of or relating to these Terms or our services will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, with arbitration held in the District of Columbia. Both parties waive the right to a jury trial and the right to participate in a class action.
Small claims court remains available for qualifying disputes.
These Terms are governed by the laws of the District of Columbia, without regard to its conflict-of-law principles. Exclusive venue for any non-arbitrable dispute lies in the District of Columbia courts.
We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date and, where practical, communicated via email to active families. Continued use of our services after an update constitutes acceptance of the updated Terms.
Questions about these Terms? Send us a note through the booking form or reach out before your first session. We’d rather sort it out up front than surprise anyone.